Refund policy
At Haish, we want you to be completely satisfied with your purchase. We offer a 30-day hassle-free return or exchange on eligible products.
1. 30-Day Returns & Exchanges
You have 30 days from the date you receive your order to request a return or exchange.
To be eligible, the product should be in its original condition, unused, unworn, and preferably with its original tags and packaging.
2. How to Request a Return or Exchange
To start a return or exchange, contact us at:
Email: haishbywish@gmail.com
Please include your order number and briefly explain whether you would like a return or an exchange. Our team will guide you through the process.
3. Refunds
Once your returned item is received and inspected, we will confirm whether it qualifies for a refund.
Approved refunds will be processed through the applicable payment method or another agreed method. The time required for the refund to appear may depend on the payment provider or financial institution.
4. Exchanges
If you would like to exchange an eligible product, please contact us within the 30-day period. Exchanges are subject to product availability.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at haishbywish@gmail.com. We will review the issue and provide an appropriate solution.
6. Return Condition
Returned items should be:
- Unworn and unused
- In their original condition
- Free from stains, damage, or signs of use
- Returned with original tags and packaging where applicable
7. Contact Us
For any questions regarding returns, refunds, or exchanges, please contact:
Haish
Email: haishbywish@gmail.com